support@extreme-lights.com

    Shipping Policy

    Shipping Policy:

    We deliver directly to your home or office, anywhere in America using USPS, DHL, FedEx and UPS.

    Parcels are shipped from San Francisco, California USA.

    - Delivery time will be 1-4 days depending on the region ordered from.

    ABOUT OUR SHIPPING

    We offer a 100% reliable delivery services via trusted USPS courier service.

    Shipping is calculated automatically on checkout.

    Please message us if you are not happy with the quote.

    As mentioned above we are currently averaging 2-5 days for deliveries.

    Each parcel is packed with care and insured to the full value of the contents.

    We’ll need your daytime address and cell phone number for door-to-door delivery and, once sent, provide you with the tracking number for the parcel.

    Taxes calculated at checkout process.

    We shall use our best endeavours to ensure that all products purchased on the EXTREME LIGHTS website will be delivered to major city centers within the estimated shipping time.

    HOW DO I TRACK MY ORDER ONLINE?

    Once we’ve received your order, we’ll send you an email with LIVE tracking details. If in doubt, contact us.

    THE FINE PRINT

    EXTREME LIGHTS gives its utmost to serve customers as quickly as possible.

    In actual fact, it excites us to do it quicker every day.

    It is, however, a reality that delivery companies are sometimes subject to strikes and other delays.

    It is most certainly in the minority that a problem arises.

    Should any delay happen, we will follow up, lodge and handle queries with the particular courier company.

    If you have any queries please contact support@extreme-lights.com or phone us at +27 21 886 5479. Our customer service centre is based in South Africa.

    Read our complete terms and conditions HERE.