Shipping Policy

DHL COURIER:

We deliver directly to your home or office, anywhere in the world with DHL Express.

- DHL Express averages 2-5 days for international deliveries.

ABOUT OUR SHIPPING

We offer a 100% reliable delivery services via trusted DHL Express courier services around the world.

Shipping is calculated automatically by DHL Express on checkout.

Please message us if you are not happy with the quote.

As mentioned above we are currently averaging 2-5 days for international deliveries, DHL Express will also give you a live view of the estimated delivery time.

Each parcel is packed with care and insured to the full value of the contents.

We’ll need your daytime address and cellphone number for door-to-door delivery and, once sent, provide you with the tracking number for the parcel.

All Prices exclude your local taxes and duties, please check your local taxes and duties before placing your order.

We cover all shipping costs but do not cover local taxes (such as VAT, customs duties etc). 

If you would like to calculate the taxes and duties, click HERE

We shall use our best endeavors to ensure that all products purchased on the EXTREME LIGHTS website will be delivered to major city centers within the estimated shipping time.

HOW DO I TRACK MY ORDER ONLINE?

Once we’ve received your order, we’ll send you an email with LIVE tracking details with DHL Express. If in doubt, contact us.

THE FINE PRINT

EXTREME LIGHTS gives its utmost to serve customers as quickly as possible.

In actual fact, it excites us to do it quicker every day.

It is, however, a reality that delivery companies are sometimes subject to strikes and other delays.

It is most certainly in the minority that a problem arises.

Should any delay happen, we will follow up, lodge and handle queries with the particular courier company.

If you have any queries please contact support@extreme-lights.com or phone us at +27 21 886 5479.

Read our complete terms and conditions HERE.